Technical Program Manager, Service Infrastructure

Technical Program Manager, Service Infrastructure

Overview

Stripe stands as a pivotal financial infrastructure platform for businesses globally. Millions of diverse companies, from the largest enterprises to ambitious startups, rely on our platform to process payments, grow revenue, and seize new business opportunities. Our bold mission is to amplify the internet's GDP, and achieving this goal requires an incredible amount of innovative work.

Our infrastructure teams are at the heart of this endeavor. We're dedicated to building and optimizing the secure, reliable, and differentiated infrastructure that empowers Stripe to deliver exceptional products. Simultaneously, we focus on enabling Stripe developers to reach their highest potential, making it simple for them to access and manage complex financial system capabilities with minimal regulatory friction. We strive to create an environment where every developer, from their very first day through years of building new systems, experiences their most productive career outcomes. This is a fully remote, worldwide opportunity, inviting the best talent from across the globe to contribute to our mission.

Key Responsibilities

  • Lead Complex Programs: Drive strategic, cross-functional programs focused on evolving Stripe's core service infrastructure. This involves everything from initial concept to successful deployment and ongoing optimization.
  • Strategic Planning and Roadmapping: Partner with engineering, product, and other stakeholders to define program scope, objectives, and success metrics. Develop comprehensive project plans and roadmaps that align with our overall infrastructure strategy.
  • Execution and Delivery Excellence: Oversee program execution, proactively identifying and mitigating risks, managing dependencies, and ensuring timely delivery of milestones.
  • Foster Collaboration: Facilitate seamless communication and collaboration across multiple engineering teams, product managers, and other functions, ensuring everyone is aligned and informed.
  • Technical Fluency: Possess a strong understanding of technical architectures, distributed systems, and modern service infrastructure challenges to effectively guide engineering teams.
  • Process Improvement: Continuously evaluate and refine our program management processes and tools to enhance efficiency, predictability, and transparency within the infrastructure organization.
  • Stakeholder Communication: Provide clear, concise, and regular updates to all levels of stakeholders, including executive leadership, on program status, risks, and achievements.

Requirements

  • A proven track record of 5+ years in a Technical Program Management role, specifically within infrastructure or platform teams, with a focus on service infrastructure, distributed systems, or foundational platforms.
  • Demonstrated ability to lead complex, cross-functional technical programs from inception through delivery in a fast-paced environment.
  • Exceptional communication and interpersonal skills, capable of influencing and collaborating effectively with diverse technical and non-technical stakeholders across different time zones.
  • Strong technical acumen; you can engage effectively with engineers, understand architectural trade-offs, and contribute to technical discussions.
  • Experience with modern software development methodologies and a deep understanding of the software development lifecycle.
  • Proactive problem solver with a strong sense of ownership and urgency.
  • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

What You'll Gain

  • Massive Impact: Your work will directly enable millions of businesses worldwide, helping to increase the GDP of the internet and shape the future of online commerce.
  • Meaningful Challenges: Tackle some of the most complex and interesting problems in distributed systems, scalability, and financial infrastructure.
  • Career Growth: Work alongside incredibly talented engineers and leaders, fostering continuous learning and professional development within a culture that values innovation and personal growth.
  • Global Reach: Contribute to a truly global mission from anywhere in the world, as part of a highly distributed, collaborative team.
  • Innovation at Scale: Be at the forefront of building resilient, high-performance infrastructure that powers a rapidly expanding global platform.

How to Apply

Click the apply button below to view the full job details and submit your application directly through the employer's official page.

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